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- Where do you ship?
- How much does shipping cost?
- How can I get my order status?
- How can I track my order?
- How do I contact ScrubBub?
- What forms of payment do you accept?
- Is my order secure?
- How do I make a change to my order?
- How do I cancel my order?
- How do I return a purchase?
- Do you accept bulk orders?
- Are there discounts on bulk orders?
- Do you have a catalog?
- Do you embroider items?
- Do you charge sales tax?
1. Where do you ship?
We ship to all 50 states. At this time we do not ship to P.O. boxes, APO/FPO, or internationally.
2. How much does shipping cost?
We offer flat rate shipping to all 50 states. The cost for UPS Ground is $8.95 and the cost for 2nd Day Air is $22.95, regardless of how many items you purchase. We offer free ground shipping on orders over $100.
3. How can I get my order status?
You can get the status of your order by using our Order Status page.
4. How can I track my order?
You will receive an email with your tracking number when your order ships. You can track your package at www.UPS.com.
5. How do I contact ScrubBub?
You can contact us via mail, email, or the telephone. A list of our contact options can be found on the Contact Us page.
6. What forms of payment do you accept?
We accept Visa, MasterCard, American Express, and Discover Card. At this time, we do not accept cash, personal checks, money orders or cashier checks.
7. Is my order secure?
Our Website utilizes 128 Bit SSL encryption to ensure that your financial data is safe. The Secure Socket Layer (SSL) protocol ensures that your order is transmitted to our website securely and safely.
8. How do I make a change to my order?
Changes to an order must be made prior to the order being shipped. For more details see our Order Changes section.
9. How do I cancel my order?
Orders must be canceled prior to shipping. Once the order has shipped we cannot cancel it. For more information please see our Order Changes section.
10. How do I return a purchase?
If you need to make a return please see the information in our Returns section.
11. Do you accept bulk orders?
Yes, we accept bulk orders. If you are interested in bulk purchases please contact our sales department at sales@scrubbub.com or by calling 1-800-96-SCRUB.
12. Are there discounts on bulk orders?
Discounts are available on bulk orders. Please contact a sales representative for more information. They can be reached by emailing sales@scrubbub.com or by calling 1-800-96-SCRUB.
13. Do you have a catalog?
Our website is our primary catalog. Additional materials are available to those that are interested in bulk purchases.
14. Do you embroider items?
Embroidery is available on bulk orders. The cost for embroidery varies with the type of logo and amount of text. Please ask a sales representative for more information.
15. Do you charge sales tax?
We only charge sales tax in the state of California.
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