We accept Visa, MasterCard, Discover, and American Express. We charge credit cards at the time of
purchase to protect ourselves from the possibility of insufficient funds or credit line. By doing
this we can also safely accept debit cards. If an order is canceled or an item is permanently unavailable
the amount will be refunded to your account immediately.
Orders ship within 2-3 business day after the order is placed. Orders placed late Friday afternoon or on
Saturday or Sunday will be processed on the following Monday. In the event that Monday is a holiday, your
order will be processed on the next business day. Certain styles and product availability will occasionally delay
shipping. If your order has been delayed, we will make every effort to inform you of the expected ship date.
Orders are shipped from our warehouse in Texas. UPS Ground usually takes no more than 5 business days to anywhere in
the continental United States and UPS 2nd Day Air usually takes no more than 2 business days. Address errors
can delay delivery. Please be careful when entering your address. Be sure to include apartment numbers if
applicable. At this time we do not ship to P.O. boxes, APO/FPO, or internationally.
Unfortunately, we cannot add special requests to packages such as, "Please leave on the front porch". Deliveries
are at the discretion of UPS. If you need to have special instructions you may try leaving a note for your delivery
We offer flat rate shipping to all 50 states. The cost for UPS Ground is $9.95,
regardless of how many items you purchase. We offer free ground shipping on orders over $100.
Merchandise will only be accepted for return if there is a manufacturer defect or if the wrong item was shipped to you. Please note that there are sizing charts on every product page.
If you are unsure of your size, please contact us at firstname.lastname@example.org so we may
assist you. This allows us to make sure that your order is accurate. Returned items must be unwashed, in original condition, unworn and have the tags still attached.
If you have received a defective item or have been shipped an item incorrectly please email email@example.com
with the subject of "RMA Request" within 7 business days of receiving your order. Once an RMA is issued it is valid for 14 business days.
Please note, if an item is sent back to us that is not in original condition (e.g. tags not attached, washed, worn) and it is not defective we
cannot accept it for return, and we cannot guarantee that it can be returned to you.
All returns require an RMA number. We DO NOT accept returns without an RMA number. Please write the RMA number on the
outside of the package.
Once we issue your RMA number we will send you a pre-paid shipping label that will allow you to return the defective items to our warehouse.
Returns that are sent back without an RMA number, or are not sent to our Returns Department, will not be returned to
you, and your account will not be credited, no exceptions.
At this time, we do not offer item for item exchanges.
Defective or Incorrect Items
We always do our best to fill your orders accurately and we pride ourselves in having high quality merchandise.
Unfortunately occasional defects and mistakes will occur. Please let us know right away if you receive a defective
item or if an item is shipped to you incorrectly. We will reorder the item(s) for you, and send them out as soon as
possible at no extra charge.
Please note: We regret that occasionally Dickies Nursing Uniforms and Scrubs can have slight differences in color,
even in items that are the same color code. We cannot take responsibility for this issue.
If you would like to cancel or change your order, please contact us at 1-800-96-SCRUB, option 2.
Please keep in mind that orders placed before 3:00 pm PST are shipped out the same day,
so let us know about your change as soon as possible. Orders that have already been shipped cannot be canceled or changed.
ScrubBub, Inc. is not responsible for typographical errors. All typographical errors are subject to correction.
All prices and specifications are subject to change without notice.